Our Work
A few examples of the work we have designed and delivered across communications, change, culture, leadership and well-being.
Culture, connection & leadership
Designed a two-year culture and connection program for Microsoft APAC Marketing & Operations, working with the senior leadership team and country teams across the region.
The focus was on creating a healthier, more connected workplace where people could do their best work.
We built a structured rhythm of leadership offsites, coaching and local team sessions, supported by shared experiences, storytelling, buddy systems and leadership projects. This helped strengthen trust, improve cross-country collaboration and build a stronger sense of “One Team” across diverse markets.
Impact and outcomes included:
Improved leadership alignment across APAC markets on priorities and ways of working
Increased cross-country collaboration and knowledge sharing between teams
Stronger engagement and connection scores in leadership pulse surveys over time
Clearer behavioural shifts in how leaders showed up with their teams (as reflected in qualitative feedback and survey commentary)
Progress was measured through leadership pulse surveys, workplace health measures and behavioural indicators, helping track shifts beyond participation.
Microsoft - APAC 
Values, culture & well-being
Supported NDIA with a large-scale values refresh and culture framework aligned to its evolving strategy.
The work engaged more than 1,000 stakeholders, including the Senior Leadership Team, creating broad organisational ownership of the culture direction and language.
We also designed and ran The Resilience Movement, a well-being program for Community and Mainstream Engagement teams combining face-to-face workshops, online resources and self-paced learning to build practical resilience through change.
Impact and outcomes included:
High levels of engagement and participation across a diverse stakeholder group
Strong adoption of refreshed values language across internal communications and leadership messaging
Increased awareness and capability in resilience skills reported by program participants
Positive feedback from employees on the practicality and relevance of well-being tools provided
National Disability Insurance Agency
Leadership communications, capability & strategic alignment
Worked with Salesforce across several years on leadership communication, culture, values, strategic alignment and change.
One of the larger pieces of work grew from an ANZ internal communications review and employee engagement findings that identified communication as an opportunity for improvement. We designed a Compelling Communicators program to strengthen the communication capability of senior leaders and managers, improve employee engagement and help leaders communicate change with greater clarity and confidence.
The program went well beyond one-off training. We developed a communication competency framework and tailored learning pathway, supported by 360-degree benchmarking, individual development plans, storytelling and executive presence, coaching, courageous conversations, change management, peer learning and practical tools. Communication goals were also linked into Salesforce's V2MOM performance process so the learning was reinforced back in the workplace.
The program was designed around the communication skills leaders needed most: leading the vision, listening, planning communication, clear written and verbal communication, feedback and coaching, emotional intelligence, navigating change, and personal and team brand.
Impact and outcomes included:
100% of ANZ participants & 89% of Singapore participants who provided feedback said they would recommend the program to others
Participants particularly valued the 360-degree benchmark, storytelling, coaching and the opportunity to learn with a consistent cross-functional peer group
The program gave leaders practical frameworks and tools they could apply directly to day-to-day business situations
Salesforce - APAC